Support
Smart CV support. Answers from the developer.
Smart CV is made by an independent developer, and every message is read by the person who builds the app.
Subscriptions
Subscriptions are billed and managed by Apple. You can cancel, change plans or ask Apple for a refund from your Apple Account.
Your data
Email apps@meliharik.dev with the subject "Data deletion request" and we will delete the data we hold about you and confirm by email.
We can help with
- Subscriptions, refunds and Restore
- Templates and PDF export
- AI cover letter, CV score or CV import not working
- Data and privacy requests
- Bug reports
FAQ
Common questions.
Is Smart CV free?
The app is free to download. The free plan includes two templates (one ATS-friendly, one design) and one CV. Smart CV Pro, a paid subscription, unlocks all twelve templates, unlimited CVs, AI cover letters and CV scoring. Plans and prices are shown in the app before you subscribe.
What is the difference between ATS and Design templates?
ATS templates use one plain column with standard headings and no photo, which suits automated screening software. Design templates use sidebars, colour and an optional photo, and suit applications read by a person. Smart CV cannot promise how any specific employer system will read a file.
How do I cancel my subscription?
Open Settings on your iPhone, tap your name, then Subscriptions, choose Smart CV and tap Cancel. You keep access until the period you paid for ends. Deleting the app does not cancel it.
I subscribed but Pro is not unlocked.
Open Smart CV, go to Settings and tap Restore while signed in with the same Apple Account. If it still does not unlock, email apps@meliharik.dev.
What is sent to AI, and what stays on my phone?
Your CV data and photo stay on your device. When you use the AI cover letter, CV score or CV import, the text extracted from the PDF you pick (plus the company, position and language for a cover letter) is sent to Google's Gemini API to produce the result. The PDF file and your profile photo are not sent. The Privacy Policy has the full list.
The AI feature failed or gave a wrong result.
AI features need an internet connection and sometimes the AI service is busy, so try again in a moment. Always read generated text before you use it, because it can contain mistakes. If it keeps failing, email apps@meliharik.dev.
How do I delete my data?
CV data and your photo are stored only on your device, so deleting the app removes them. The app has no delete-account button. To have the small record kept on our servers (anonymous ID, device ID and model, subscription status) erased, email apps@meliharik.dev and we will remove it.
Can I change the language of my CV?
Yes. You choose a CV language and the section headings use it. Smart CV does not translate the text you write, so enter your content in the language you want.